Wilmington Heat Pump Frequently Asked Questions
How does a heat pump work compared to a traditional furnace?
Instead of generating heat by burning fuel or using electric coils, a heat pump acts like an air conditioner in reverse. It absorbs heat from the outdoor air and transfers it inside your home, making it incredibly energy-efficient and perfectly suited for Wilmington’s milder winters.
Why is my outdoor heat pump covered in ice?
During winter operation, moisture can naturally freeze on the outdoor coils. Your system has a built-in defrost cycle designed to melt this automatically. However, if the ice builds up into a thick block and doesn’t melt, it usually points to a bad defrost control board, a faulty sensor, or severely restricted airflow.
How long do heat pumps typically last in coastal North Carolina?
On average, a residential heat pump lasts between 10 to 12 years. Because they run all year long and are constantly exposed to salty coastal air, regular maintenance is absolutely critical to prevent premature corrosion and maximize their lifespan.
How often should a heat pump be professionally serviced?
Because heat pumps handle both your heating and cooling needs, they should be professionally serviced twice a year, once in the spring before the cooling season begins and once in the fall before the winter chill arrives.
